ASSUMING YOU KNOW IT ALL – everyone would have come across a know-it-all and everyone knows how deeply annoying it is to keep hearing, ‘Oh! I know that!’ When someone else is talking empty your mind of bias and prejudice, which by the way includes assuming you know what the person is talking about. Try to catch the talker’s point of view; you will be often surprised how different the subject is from what you thought it is. Good communication skills demand that you never assume anything. Stay unbiased.
Here is skill #3 for today; (if you missed skill #2 yesterday, click here):
Dr Surya M Ganduri, PhD. PMP. is the Founder & President of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. Dr Surya has over 28 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. For more information visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.