How Leaders Create Trust

People choose to buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we already do most of these things, missing even one of them can ruin it all.

 Be Dependable

·         Deliver what you promise, and promise only what you can deliver. Report delays immediately.

·         Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected.

·         Show courtesy by returning phone calls.

·         Be predictable. Use self-control; anger repels and scares others.


·         Show interest and respect by paying attention to what the other person is saying.

·         Ask questions. Then make it easy to answer them.

·         Accept the other person’s ideas as valid, even if you disagree. Avoid listening through filters of what you want to hear.

·         Be open to new ideas. Realize that you could always know more.

Be Honest

·         Tell the truth. Lies demean the teller more than they fool the listener.

·         Act with integrity. Make decisions as if you had to deal with all of the consequences.

·         Treat others with respect and choose actions that add value for everyone.

Provide Data

·         Tell stories that show past achievements. Quote compliments.

·         Collect data. Keep a victory file of successes, testimonial letters, and other good news. If necessary, ask for testimonials, references, and compliments.

·         Create data. Plan good deeds that lead to complimentary stories.

Take the High Road

·         Help others perform at their best. Give without expecting a return favor.

·         Do good things because that makes the world a better place.

·         Show courage during uncertainty.

·         Seek the good in others.

·         Trust others because this shows that you expect to be trusted.

Dr Surya M Ganduri, PhD. PMP. is the Founder & President of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. Dr Surya has over 28 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. For more information visit or contact eMBC, Inc., directly at (630) 445-1321.

About Dr. Surya

Using Quantum Physics and business research, Dr. Surya explores the correlation between the science of consciousness and patterns in the business world, to suggest innovative ways of using this wisdom to lead and succeed in a business environment that is constantly evolving at a rapid pace. Self-awareness is the awareness of the self as separate from the thoughts that are occurring at any point in time. Without self-awareness the self perceives and believes the thoughts that are occurring to be who the self is. Self-awareness gives one the option or choice to choose thoughts being thought rather than simply thinking the thoughts that are stimulated from the accumulative events leading up to the circumstances of the moment. Along with his work as an Author, Writer, Blogger and popular Internet Radio Talk Show Host, Dr. Surya is in-demand as a public speaker. Clients include small to large corporations and individuals.
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