I hope that these series of articles have aided your understanding of these elements of managing people. There is much more to them such as the actions to put these concepts into practice, the specific “How To’s” of listening. I encourage you to think about values and projecting high standards of them to your workforce. I did and was able to create significant per person productivity gains and achieved true excellence through happy, industrious, turned-on people.
Servant Leaders persistently engage in active listening and servant leadership practices reflect an enduring philosophy of leadership rather than isolated or even connected actions. It is a different way of thinking about the purpose of leadership, the true role of the leader, and the potential of those being led. It is not something that you do, but rather something you are.
Therefore, the listening construct associated with servant leadership implies a persistent communicative posture derived from the leader’s core character and marked by
1) personal self-reflection,
2) an attentive attitude towards others, and
3) consequent attentive practices.
Such a leader is one who ventures and takes the risks of going out ahead to show the way and whom others follow voluntarily, because they are persuaded that the leader’s path is the right one – for them, probably better than they could devise for themselves. Thus, in addition to listening, persuasion appears to be a critical element in the formulation of a servant leader relative to the leader’s communicative patterns.
I’d like to hear your comments, remarks etc on any concepts that I tried to portray in these series of articles on ‘Active listening as part of the effective communication strategies.’
Dr Surya M Ganduri, PhD. PMP. is the Founder & President of eMBC, Inc., an international firm specializing in strategic and executive leadership development processes that Help People Succeed in an Evolving World. Dr Surya has over 28 years of business experience in management consulting, leadership development, executive coaching, process improvements, organizational development and youth leadership. For more information visit www.eMBCinc.com or contact eMBC, Inc., directly at (630) 445-1321.