A Startling Fact

A Startling Fact

Avoiding Miscommunication

Everything that makes a relationship successful has one common element – effective communication. In order to grow your business, you must be able to develop relationships. Effective communication is the lynchpin that starts and holds all relationships together–personal and professional. That is why we continue this month’s issue of Quantum Leap eNewsletter to developing good communication strategies. Use some of the tips for your own development or share with a client or prospect!

A Startling Fact About How to Stop Communication Disasters … With One Question

Too often, we are only half listening to what people are saying. This is because we believe we know what the other person is going to say or because our mind is on something else.

Sometimes we think we understood, but don’t clarify to find out if in fact we did hear it right.

Some other things that cause miscommunication are:

  • Ineffective listening
  • Noise
  • Meaning in words
  • Language
  • Gate keeping
  • Appearances

We may not have developed our listening skills, which is considered one of the most important skills in business, yet is rarely taught in schools.

Ineffective Listening

Our minds are often in the past or future, depending on what we have done or need to do. Other times we are guessing or assuming what others are going to say. Some people are even afraid of what the other person might be saying and do not want to hear. Many times people only “listen” enough to respond.


Noises of all kinds get in our way. These distractions prevent us from hearing. They can be other people, telephones, radios, TVs, and more. Many noises don’t make a sound. They are based on how we are feeling, our bias, knowledge, skill, and background to name a few.

Meaning in Words

Also, when it comes to defining words, the first is the standard dictionary definition. However, many words have multiple meanings, especially in the English language where slang is prevalent.


Your own experience, the society in which you were raised, whether English is your first language, any emotional issues associated with the word, and your level of education could all effect the definition of the word.

Gate Keeping

One of the biggest blocks is gate keeping. This is anything that your brain or unconscious self does not want to accept as true or relevant. We filter out most of what we are exposed to in the course of a day. If we were to see and notice everything at once, we would go crazy. So our brain’s RAS (Reticular Activating System), says, “Is this important or a danger?” If the answer is no, it filters it away.

The problem is we don’t realize what we are stopping at the gate. And with whom you are communicating also has their own gate keeping system.


One must also be aware of their audience, the person with whom you are trying to communicate. If you are attending a formal function and you are dressed in a relaxed manner such as jeans and a t-shirt, the other attendees will be spending more time thinking about how you are dressed rather than really listening to what you are saying. The same applies in reverse. If you are very overdressed for an occasion, others may feel threatened or potentially even fear you. Remember, your clothes communicate a message.

It is important to clarify that all parties involved have understood what was meant. Repeat this process until you know everyone understands.

Too often disasters happen because of miscommunication. It is up to you to do something about it. Remember, it can be as simple as asking a person to clarify.


About Dr. Surya

Using Quantum Physics and business research, Dr. Surya explores the correlation between the science of consciousness and patterns in the business world, to suggest innovative ways of using this wisdom to lead and succeed in a business environment that is constantly evolving at a rapid pace. Self-awareness is the awareness of the self as separate from the thoughts that are occurring at any point in time. Without self-awareness the self perceives and believes the thoughts that are occurring to be who the self is. Self-awareness gives one the option or choice to choose thoughts being thought rather than simply thinking the thoughts that are stimulated from the accumulative events leading up to the circumstances of the moment. Along with his work as an Author, Writer, Blogger and popular Internet Radio Talk Show Host, Dr. Surya is in-demand as a public speaker. Clients include small to large corporations and individuals.
%d bloggers like this: